Faculty and staff information

What is Early Alert?
The Early Alert Program supports student learning by identifying students who may be at risk of academic difficulty or failure. Your awareness and/or timely response to student academic problems is the cornerstone of the program.

When do I make a referral?
As soon as you see signs of academic distress or withdrawal, please speak to the student about your concerns. It may also be appropriate to consult with the student's advisor. If you see no signs of improvement, submit an online referral.

Potential areas of concern

  • Excessive/unexplained absences
  • Missed assignments or exams
  • Habitual tardiness
  • Low quiz and test grades
  • Unprepared or disengaged with class discussions
  • Classroom behavioral problems
  • Evidence of weak study skills
  • Health concerns
  • Concern that student is struggling to balance work, family and school commitments
  • Potential isolation from other students

Who can make a referral?
Although both faculty and staff referrals are appropriate, it is often faculty who first see the signs of academic problems in class and make a referral. For numerous reasons, however, a coach, advisor or residence hall director might also see a need to initiate a student referral.

How do I make a referral?
Submit an online referral form. All referrals are sent to a dedicated e-mail account in the learning center. These forms are used to initiate contact with the student so the information you include may be shared with the student.

What happens after the referral form is submitted?
The student will receive an outreach letter from the Student Success coordinator, with copies sent to the student's advisor and you, the referral source. In this letter the student will be encouraged to meet with you and his/her advisor. In addition the student will be invited to schedule an appointment with the learning center to discuss academic services and campus resources. The intervention may vary depending on the circumstances reported. If requested, the coordinator can provide you a follow-up report on the intervention.

What is the Student Success Committee?
The Student Success Committee meets regularly to collect relevant information from key campus departments so that a course of action can be developed to best address a student's needs. It includes the:

  • dean of students
  • director of admissions
  • learning center director
  • disability support services coordinator
  • director of service and diversity initiatives
  • assistant dean of student financial services
  • residence life director
  • First Year Seminar director

Academic advisors are always notified and invited to attend these meetings when one of their advisees is scheduled for discussion. Other university personnel may be asked to attend when appropriate. In accordance with the Family Educational Rights and Privacy Act (FERPA), information is shared on a need-to-know basis and does not become part of a student's permanent record.

Meetings are coordinated through the Office of Student Affairs. Faculty and staff can make a direct referral to the committee by contacting Mary Maselli, executive assistant to dean of students and vice president of finance, 360-438-4367, or Deborah DeBow, Learning Center director, 360-438-4570.

What is the 4-week letter?
During the fourth week of the term, the registrar sends a letter to faculty whose classes include students on probation. Instructors are asked to monitor these students' academic progress and to notify Early Alert through its online referral form when appropriate. For more information on academic probation, please refer to the SMU academic catalog (page 73). If you have any questions, please contact the student success coordinator, 360-486-8823.