Employment opportunities

Position description

Position title: International Student Advisor and Admissions Counselor (ISAAC)

Reports to: Director of International Programs

Position summary

The International Student Advisor and Admissions Counselor (ISAAC) oversees and coordinates SEVIS compliance, international student admissions, advising, and international student services at Saint Martin’s University. The position is responsible for advising and assisting international students and scholars with the admissions process as well as cross-cultural, financial, academic, and immigration issues/concerns. The ISAAC maintains the Student and Exchange Visitors Information System (SEVIS) database and is responsible for the reporting requirements of this database. The position processes immigration documents related to passports, visas, employment authorizations, changes in legal status, and transfers to and from other academic institutions. The ISAAC monitors all F and J (students and scholars) visa holders at the University, assists with International Student and Scholar Orientation, and assists with the admissions process for international students.

Mission and strategic plan

The mission of Office of International Programs and Development (OIPD) is to provide a learning and living environment for students, both international and domestic to thrive and be successful in their endeavors. Through the interactions of faith, reason and service, students will develop a sense of community - the Saint Martin’s community and a sense of well-being that will guide them in their journey beyond Saint Martin’s.

This position directly supports the fourth imperative of providing international students a successful experience at Saint Martin’s University. Upholding the third imperative of “grow our community,” these programs also provide a way for community members to become connected to Saint Martin's University.

Level of supervision and supervisory responsibility

General Supervision: The employee carries out recurring assignments without specific instruction. The supervisor intercedes and provides direction for only new or unusual problems which involve deviations from normal policies, procedures and work methods. The employee’s work is reviewed upon completion and only periodically to verify compliance with policies and procedures.

Responsibilities and essential functions

SEVIS Compliance

  • Ensures compliance of Department of Homeland Security (DHS) and United States Citizenship and Immigration Services (USCIS) regulations by keeping abreast of current immigration regulatory requirements and utilizing the SEVIS system as it pertains to F-1 Students and J-1 Students and Scholars.
  • Serves as a Designated School Official (DSO) responsible for coordinating institutional compliance with federal regulations governing international students. Also serves as an Alternate Responsible Officer (ARO) for the J Exchange Visitor program.
  • Authorizes international students and scholars, through Department of Homeland Security procedures, to receive visa status, extensions of stay, employment and practical training, reduced course loads and transfer to and from Saint Martin’s University. Advises students who are out of status or in jeopardy of status violations.
  • Reconciles, verifies, monitors, and updates data reported to SEVIS. Compiles and analyzes data for reports and publications. Coordinates upgrades to systems as needed.
  • Responsible for updating SEVIS and maintaining academic, immigration and immunization records of international students.
  • Issue I-20 (F-1) and DS-2019 (J-1) to qualified international students admitted to attend Saint Martin’s University.

Student advising

  • Serves as the academic advisor for international students concurrently enrolled in ESL and undergraduate classes, working as a liaison to faculty and deans to ensure that these students register for appropriate coursework.
  • Assists students on academic probation or suspension by working with academic advisors or Learning and Writing Center staff to help students to stay on track.
  • Communicates and advises students and academic departments on visa concerns relating to international student and scholar employment.
  • Assists international students in maintaining legal immigration status, providing them with information through orientation, visa advising, workshops, written communication, and the OIPD website.
  • Develops, coordinates and conducts training workshops for international students relating to school transfer, optional practical training, curricular practical training, internships and areas relating to a successful experience at Saint Martin’s University.
  • Provides international students a smooth transition from their home countries to the United States. Coordinates student and scholar orientation and check-in; counsels and advises students and scholars on cultural adjustment issues.

International student admissions

  • Performs comprehensive file review of international undergraduate applications and ESL program applications for admission to Saint Martin's University.
  • Processes application documents, create student records in Power Campus, and prepares all necessary reports and application evaluations for weekly International Admissions Committee meetings. Interprets assessment scores and college transcripts from other universities.
  • Answers admissions inquiries and follows up with applicants about missing documents. Prepares letters of acceptance and “welcome packets” for newly admitted students.
  • Meets with prospective students and assists with international student recruitment.

International student services

  • Acts as liaison for international students with the university community, administrative offices (Admissions, Residence Hall, Registrar Office, Student Accounts, Campus Life, Campus Security…etc.) and academic departments.
  • Assists new students with airport pick-ups, residence hall check-in, emergency shopping, and a campus tour. Assists new students with obtaining ID cards, network access, a bank account, and a cell phone.
  • Works with other OIPD staff in areas relating to organizing social and cultural activities for international students.
  • Manages the international student medical insurance program.
  • Performs other duties as assigned.


  • Bachelor’s degree in Education, English or a related field.
  • U.S. citizenship or lawful permanent residence status, to meet federal DSO and ARO reporting requirements.
  • Experience merging/bridging/integrating dissimilar data information software to produce a seamless flow of accurate, quality information.
  • Knowledge of SEVIS and minimum of one-year experience working with the United States Citizenship and Immigration Services laws and regulations.
  • Experience working with students from a multi-ethnic and multi-lingual background.
  • Public speaking experience.
  • Valid driver’s license and proof of insurance.
  • Knowledge of a second language preferred.
  • Successfully pass a criminal background check.


  • Knowledge of SEVIS and experience working with the United States Citizenship and Immigration Services laws and regulations.
  • Ensures SMU is in compliance with USCIS rules/regulations regarding F-1 and J-1 visa students/scholars.
  • Demonstrated experience successfully working with international students.
  • Sensitivity to the experience of working/living abroad.
  • Strong interpersonal communication skills and the ability to communicate effectively with co-workers, students, and other constituents.
  • Ability to organize and prioritize work while being conscience of fixed deadlines.
  • Ability to work cooperatively with individuals and with teams.
  • Strong attention to details.
  • Must be willing to drive a 12-passenger van to transport students/visitors to and from events, upon successful completion of SMU driving certification.
  • Must be supportive of a Catholic, Benedictine philosophy of education.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Moves objects (less than 20 pounds) long distances (more than 20 feet).
  • Ability to be mobile campus wide for appropriate business needs.
  • Operates a variety of standard office equipment requiring continuous or repetitive arm-hand movements.
  • Reading, writing, speaking, hearing, standing, bending, sitting.
  • Learning and comprehending.
  • Requires visual concentration on detail.
  • Manual dexterity and precision required for keyboarding.
  • Must be able to sit for long periods at a time at a computer.
  • May occasionally be required to deal with distraught people.
  • Must be able to concentrate on details and process complex information while experiencing frequent interruptions.
  • Must be able to communicate effectively with people at all levels under stressful conditions.

The principles of the Catholic Benedictine tradition, equal employment opportunity, and nondiscrimination are fundamental to the mission, goals, and objectives of Saint Martin’s University. The University does not discriminate in employment or in the delivery or administration of its educational programs, policies, scholarship and loan programs, athletic or other University programs on the basis of sex, sexual orientation, race, color, religion (except as a bona fide occupational qualification for certain select positions), marital status, national or ethnic origin, military or veteran status, age, or disability.

Students or employees with concerns or complaints about discrimination on the basis of sex in employment or an education program or activity, or any other inquiries related to the University's non-discrimination policy, may contact the following individual:

Cynthia Johnson
Director of Human Resources/Title IX Coordinator
5000 Abbey Way SE, Lacey WA 98503

Consistent with the requirements of Title IX of the Education Amendments of 1972 and the regulations adopted under that law, the University has designated the above individual as the University's Title IX Officer, responsible for coordinating the University's Title IX compliance. Individuals may also contact the Office for Civil Rights, U.S. Department of Education, 915 2nd Avenue, Room 3310 Seattle, WA 98174-1099, Telephone: (206) 220-7900, TDD: (206) 220-7907.