Accessing an additional mailbox

This feature is for computers connected to our Microsoft Exchange server.

If you are asked to monitor and routinely respond to email for a department mailbox or someone else's account, you will need to add their mailbox to your Outlook software. First you must have permissions to access the other mailbox. The mailbox owner can grant permissions by sharing the mailbox with you or the permissions can be set by ITS.

To add the mailbox

  1. Open Outlook 2010 and click File
  2. Under Account Settings, click Account Settings
  3. On the Email tab click Change
  4. Click More Settings
  5. Click the Advanced tab
  6. Click Add, and then type the mailbox you want to add to your Outlook software
  7. If you do not know the mailbox name of the person, contact the Help Desk