I cannot connect to the campus network

Possible solutions

  1. Restart your computer; the computer might not have recognized the network when started last.
  2. Verify cables to wall jack or computer are not loose or unplugged.
  3. Substitute a different ethernet cable; if the network works, you could have a bad cable which needs to be replaced.
  4. Plug into a different wall jack; if a connection is established, call the ITS department at 360-438-4338 or help@stmartin.edu to report the broken jack which did not work.
  5. If you can connect to the campus network but not access the internet, see instructions for registering your deivce.