Events services

Program mission statement

Saint Martin’s University event services strives to provide guests with a professional, comfortable, pleasant and efficient conference experience that is rooted in Our Benedictine Values. We shall provide quality products, services, and hospitality for the benefit of all and strive to offer a venue that serves the social, cultural, and educational attributes of the University, the regional community, and the world.

Program goals, objectives and outcomes

The goal of Saint Martin’s University event services is to provide exceptional products and services that support the SMU mission and its community; as well as that of the general external community. To meet its commitments to its many constituents, event services shall perform outstanding customer service that is deeply rooted in the traditions of Catholic Benedictine heritage, values, and hospitality. Constituents will discover that event services facilities are versatile, accommodating, and can meet all of their event needs and expectations. The practices of SMU event services will impress upon its constituents the understanding and value of the Saint Martin’s experience.

Accordingly, event services three goals will enhance the understanding of the commitment to the core undertaking and process.

SMU internal and external constituents will discover that event services facilities are versatile and can meet their needs and expectations.

  • All staff and student employees will be skilled in front-line customer service. Students will be able to set up and operate cutting edge audio-visual equipment and can do event set-up and break-down.

SMU internal and external constituents perceive that the conference Center is welcoming, accessible, and hospitable to all.

  • Customers shall have access to top of the equipment and technology. The SMU community and external constituents shall recognize that scheduling of events is equitable to all constituents.

Summer Conferencing Program will expand.

  • We plan to increase youth sports groups by five percent annually and strengthen marketing efforts on-line and in events journals.